🚨 Important: Do Not Purchase Unless Instructed by ZLEDS

This listing is for customers who have already been approved and are ready to proceed with a down payment or service slot reservation.

⚠️ Service Payment Terms & Conditions

All service payments are non-refundable. Please confirm your intent before proceeding.
Standard retrofit orders are prioritized over custom R&D builds due to shorter turnaround times.
After your initial deposit is received, you will be notified via email or another established communication channel when your order is ready to proceed.
You will receive instructions to complete your final payment at that time.
If you do not respond to follow-up notifications or complete final payment within 7 days, your deposit will be forfeited and your spot in the queue will be canceled, subject to applicable law.
For orders requiring new development, design, or programming, additional charges may apply during processing.

📦 Shipping Instructions (For Light Assemblies)

If you're sending in your lights for a retrofit or new part development:

Include a printed note inside the package with:
- Your full name
- Your return shipping address
- Your order number
Ship to:

ZLEDS
2330 E. Freddy Gonzalez Dr
PMB 50
Edinburg, TX 78542
USA

⚠️ Unclaimed & Abandoned Customer Assemblies

ZLEDS is not a long-term storage facility. Customers who submit original light assemblies or other components for retrofit, repair, or custom development services are responsible for maintaining communication and arranging the return of their property if their project is canceled, suspended, or discontinued.

Project Cancellation or Inactivity

If a customer:

Fails to complete a required service payment.
Declines to proceed with the next development or production phase.
Cancels or discontinues the project.
Stops responding to project communications.
Fails to complete final payment or arrange return shipping after the project is completed.

ZLEDS may suspend or cancel the project and issue a notification requesting that the customer arrange for the return or retrieval of their assemblies.

90-Day Unclaimed Property Policy

Customers are allowed 90 calendar days from the date ZLEDS sends the initial property retrieval notification to make arrangements for the return of their assemblies.

During this period:

The customer must contact ZLEDS to arrange return shipping or another approved retrieval method.
The customer is responsible for all applicable return shipping and packaging expenses.
Any outstanding charges for authorized work must be resolved as required by the service agreement and applicable law.
Previously submitted service payments remain subject to the agreed non-refundable payment terms.
Cancellation or suspension of a project does not guarantee that development or production can resume at a later date.

The 90-day retrieval period is separate from the 7-day service payment deadline. A canceled project does not result in immediate forfeiture of customer-owned assemblies.

Customer Notifications & Communication

Customers agree that routine project notifications and communications may be conducted electronically through established communication channels, including:

Email
Facebook Messenger
Instagram Direct Messages
SMS / Text Messages
Other electronic communication methods previously established with the customer.

ZLEDS may use the contact information and communication channels provided or previously used by the customer.

Customers are responsible for maintaining accurate contact information and monitoring their established communication channels.

ZLEDS may retain records of notifications, including message dates, delivery confirmations, and customer responses.

Any additional notice requirements or specific delivery methods mandated by applicable law will be followed.

Final Notice & Unclaimed Property

If the customer has not arranged retrieval of their assemblies, ZLEDS will attempt to issue an additional reminder before the 90-day deadline expires.

If the assemblies remain unclaimed after 90 calendar days, ZLEDS may classify them as unclaimed property for internal service and storage purposes.

Following expiration of this period, and only after satisfying any additional notice or legal requirements, ZLEDS reserves the right to pursue the lawful disposition of unclaimed assemblies, which may include sale, recycling, or disposal where permitted by applicable law.

Expiration of the 90-day period does not automatically transfer ownership of the assemblies to ZLEDS.

ZLEDS does not agree to provide indefinite storage for canceled, inactive, unpaid, or completed projects.

Customers who no longer wish to recover their assemblies may provide ZLEDS with written or electronic authorization for disposal.

By submitting customer-owned assemblies for service, the customer acknowledges this unclaimed property policy, subject to applicable law.

📋 Full Terms & Conditions, Warranty & Disclaimer

All service payments and customer-supplied assemblies are subject to the applicable ZLEDS Terms & Conditions, Limited Warranty, Shipping Policies, Service Payment Terms, and Liability Disclaimers.

Please review the complete terms:

ZLEDS Full Terms & Conditions, Limited Warranty & Disclaimer

📝 Please Note

This payment reserves your place in our production queue.
Do not purchase unless ZLEDS has instructed you to do so.